[Click above for the video review.]
Airline: Japan Airlines
Flight Number: JL61
Route: LAX-NRT; Los Angeles (Los Angeles International, Tom Bradley Terminal) to Tokyo (Tokyo Narita International Airport Terminal 2)
Class: Business Class
Aircraft: Boeing 777-300ER
Delivered: June 2005
Flight Duration: 11 hours 35 minutes
Distance: 5,451 Miles
Irasshaimase! Come join me and let’s fly Japan Airlines Business Class fly to Tokyo!
Japan Airlines (JAL) is one of my favorite airlines, as I love anything Japan. JAL’s Boeing 777-300ER flight from LAX-NRT offers 4 classes of service ranging from First Class, Business Class, Premium Economy, and Economy Class. There are 49 seats in business class, configured in a 2-3-2 staggered layout. All seats have direct aisle access and convert into a fully flat bed. Onboard service from the crew was excellent. Although I felt that there was a slight language barrier, as the flight attendants working our aisle were a bit reserved to us, but not to other Japanese passengers. The food was amazing! I was a bit iffy about the catering from LAX, but our meals turned out to be delicious and beautifully presented. Overall, I think JAL offers a solid business class product. The seats are comfortable, service very good, and the food was pure awesomeness! Now, if only they can fit their planes with air nozzles!
What I liked:
Qantas First Class Lounge at LAX – We got access to the Qantas First Class Lounge via our Oneworld Emerald Status. This is my favorite lounge at LAX. There’s plenty of food and beverage options including a sit-down restaurant with made to order food and a full bar inside the lounge. There’s also plenty of seating to lounge and relax before the flight.
What I didn’t like:
The IFE – This plane uses JAL’s Magic V Entertainment system. There was a good number of movies, TV programs, and Audio content, and even some games, but I am not a fan of having to navigate through all the content with just the touchscreen on the small remote. There is also a pretty basic moving map, which can be viewed on the IFE monitor.
It was OK…I guess:
The Airplane – The Boeing 777-300ER is the workhorse for a lot of airlines because of its range, capacity, and most importantly its fuel consumption. However, with the release of the 787 Dreamliner, and Airbus A350, I feel that the airplane is past its prime. The interior of the plane is starting to show its age, but was well maintained and kept very clean by the crew.
All things considered, I really enjoyed this flight. Yes, the plane is old, there are no air nozzles, and the cabin was super warm, but there’s just something special about this airline (or may be it’s just my obsession with Japan).
The seats were comfy (even in economy, mind you), and the cabin was kept very clean. The meals were beautifully presented, plentiful, and even beyond restaurant quality in JAL premium cabins. The flight attendants were well-trained, polished, and delivered excellent and efficient service despite the slight language barrier. Above all I really do feel the “Omotenashi” or the Japanese sense of hospitality is well represented when I fly with JAL.
Gambatte, JAL !