[Click above for the video review.]
Airline: Japan Airlines
Flight Number: JL68
Class: Business Class
Aircraft: Boeing 787-8 Dreamliner
Delivered: June 2015
Flight Duration: 8 Hours 30 Minutes
Distance: 4,769 Miles
I’m a fan of anything Japanese so naturally, I love JAL! I love their food offering on the ground and in the air. I also like the crew’s attention to detail when delivering service. The seats are also one of the best business class seats in the sky. I’ll let you be the judge…let us know what you think!
What I liked:
The Catering – The catering and food were the clear winner of this flight. The meals were served beautifully and they tasted fresh and delicious. I also love the dine on demand service. A true restaurant in the sky!
The Friendly Service – The in-flight service from the crew was very quick, efficient, and most importantly friendly with a smile.
The seats – JAL has the Apex Suite for their business class seats laid out in a 2-2-2 configuration. Despite the dense abreast layout, these seats are very comfortable for lounging, and sleeping and all business class seats have direct aisle access.
The JAL First Class Lounge at Narita- Our Oneworld Emerald status gained us access to JAL First Class Lounge at Narita Airport. This lounge was recently remodeled and I love the minimalist, yet elegant design of the lounge. The main lounge, bar, showers, and smoking room are downstairs, while the dining area is upstairs. There are plenty of high quality food and beverage offerings are this lounge, which makes it one of my favorites in the world!
What I didn’t like:
The IFE – The IFE offered plenty of content, but I just wasn’t a fan of having the browse through all the content using the tiny remote instead of the big screen.
Warm Cabin – JAL is notorious for bringing up the heater during the flight (flying sauna anyone?). Sadly this flight was a bit too warm for my liking.
No personal air nozzles – Sadly another pet peeve of mine is an aircraft’s lack of personal air nozzles, to help cool down the cabin when trying to sleep. None can be found on this aircraft unfortunately.
The Amenities – JAL does not do pajamas in business class, but they do offer slippers and loaner cardigans. The Sony noise canceling headphones is not the best, but sound quality was acceptable. The maison kitsune amenity kit was a bit basic though. The lavatories are on the small-side, though spotlessly clean with Toto washlets!
I love Japan Airlines! This is the first time I’ve flown on one of their 787 with the Apex suites, and I’m really a fan. The Apex suite seats are one of best business class seats in the industry. This is even better than the 777-300ER, since the seating configuration is less dense on this plane.
Great great flight with amazing food, charming service, and comfortable seats! But next time, try to go easy on the heater… 🙂
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