[Click above for the video review.]
Airline: American Airlines (AA)
Flight Number: AA340
Class: Business Class
Aircraft: Boeing 777-300ER
Delivered: April 2014
Flight Duration: 4 Hours 30 Minutes
Distance: 2,342 Miles
**This flight was taken on August of 2021 during the COVID-19 pandemic, so your experience may vary from ours.
As travel recovers from the effects of the COVID-19 pandemic, American has been flying their long-haul configured Boeing 777-300ER aircraft on their LAX-MIA routes, which is a nice treat. Typically First/Business domestic travel within the mainland United States (with the exception of SFO/LAX-New York premium routes) consist of smaller, narrowbody planes with no flatbed seats, and sometimes no meals. American has one of the most comfortable business class seats in the industry with its reverse herringbone business class seats and the seats, and they are especially comfortable for this short 4.5 hour flight to Miami.
What I liked:
The seats – I really like American’s Safran Cirrus seat. While not fully enclosed and private the seat is spacious and intuitively laid out. It was comfortable for lounging, dining upright. For sleeping, I like that my there’s nothing above my knees to hit when rolling over to my side. And yes, there are also personal air nozzles on this aircraft to keep me cool.
The onboard service – The crew on this flight was really good. This was a late night flight and the crew managed to do a full meal service and one of the flight attendants even tucked me into bed. He must have previously worked for Singapore Airlines! LOL
The IFE – AA’s Panasonic IFE is among my favorite in the sky. The interface is intuitive and responsive. There was also plenty of media content and my favorite Voyager moving map app to keep me occupied during this transcontinental flight.
The food – The catering on this flight was surprisingly very good. The starter dish tasted light and tasty. The main tasted fresh , well-seasoned, and tender and the dessert was nice and not to sweet. Good Job, AA!
The amenities – AA offers a business class amenity kit, Bang and Olufsen noise canceling headphones (collected 45 minutes before landing), bottled water, and a full-size pillow and duvet set. No bad for a domestic flight…
What I didn’t like:
Plastic Cups in Business Class – I’m really nitpicking here. The meal was served using real plates and utensils, except the beverage was still served in plastic cups. Please bring back the glassware soon!
It was OK…I guess:
Admirals Club at LAX – Due to the pandemic the lounge offering were scaled back, but things are slowly going back to normal. The self-serve buffet, soup, and beverage stations are back, but the flagship lounge is still closed until this fall.
I love that American has been flying their 4-class Boeing 777-300ER on the LAX-MIA routes. The business class seats are very comfortable, especially for sleep. The make or break factor nowadays are the catering and service due to the COVID-19 pandemic. American enforces a strict face covering policy on all their flights. The crew announced that all passengers must wear their face covering at all times, except for when actively eating or drinking. The airline has also modified the service and amenities in flight in order to minimize passenger and crew interaction.
No pre-departure beverages, hot towels, and warm nuts were offered during the flight, but despite the late night departure of our flight, the crew still did a full meal service after takeoff. The Miami based crew on this flight were friendly, proactive. I actually enjoyed the flight very much!
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