Business Class Philippine Airlines Trip Reports

Review: Philippine Airlines Business Class Boeing 777-300ER Manila to Bangkok

[Click above for the video review.]

Flight Number: PR730
Route: MNL-BKK; Manila (Ninoy Aquino International Airport Terminal 2) to Bangkok (Suvarnabhumi International Airport)
Class: Business Class
Aircraft: Boeing 777-300ER (777-3F6ER)
Registration: RP-C7772
Delivered: November 2013
Flight Duration: 3 hours 20 minutes
Distance: 1360 Miles

Overall Impression:

What is Philippine Airlines Business Class like?

Mabuhay!
We’ve been flying PAL a lot lately and as much as I dislike MNL’s NAIA Terminal 2 and the Mabuhay Lounge, I really like PAL’s warm and friendly onboard service and delicious Filipino in-flight catering. As I’ve mentioned in my previous PAL videos, PAL is trying to catch-up with their other Asian competitors in the market and things are getting better, albeit very slowly. Come fly with me and see my experience with PAL. Please let me know what you think of the flight in the comments below.

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What I liked:

The warm PAL service: Pre-departure beverages were offered along with a hot towel.  The service given by the crew was excellent and very warm, which is one of the things I love about PAL. Our glasses were constantly refilled and the crew were proactive in asking if we needed anything during the flight.

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The food –After takeoff, we had a full meal service (although a bit abbreviated due to the short flight duration). The catering was very good and filling.

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It was OK:

PAL’s Mabuhay Lounge – I have a love/hate relationship with Mabuhay Lounge in Manila. On one hand, the arroz caldo they serve in the lounge is by far the best I’ve had anywhere. Sadly this is where the good things stop. The lounge gets very crowded especially during peak hours, their food and beverage offering could use some work, and the lounge decor is just sad and drab. The lounge is very much due for a huge makeover.

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The seats – These old school Recaro angled flat seats are really showing their age, but they are fine for the short hop to Bankok.I know most business class passengers value privacy and there’s very little privacy in these seats. However if you are traveling with a companion or family, these seats are ideal since you can still carry out a conversation with them during the flight unlike in other configurations.

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What I didn’t like:

Departing from MNL (NAIA) Terminal 2 – The terminal building is literally bursting at the seams with the amount of traffic they get during peak hours. There’s really nothing to do when you enter the secure area. The shopping and food options in the terminal are very stark. :/

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