Airline: American Airlines (AA)
Flight Number: AA106
Class: Business Class
Aircraft: Boeing 777-300ER
Delivered: March 2016
Flight Duration: 6 Hours 30 Minutes
Distance: 3,446 Miles
**This was taken on October of 2020 during the COVID-19 pandemic, so your experience may vary from ours.
American has one of the most comfortable business class seats in the industry with its Safran Cirrus seats, and it still does. However, the catering and service from the crew could be a hit or miss sometimes. Due to the pandemic, American is strongly enforcing a face covering policy on all their flights. The crew announced that all passengers are to wear their face covering at all times, except for when actively eating or drinking. The airline has also modified the service and amenities in flight in order to minimize passenger and crew interactio
While I do miss the pre-departure beverages, hot towels, and warm nuts, I certainly understand the need for the service modifications and cuts for the safety of both passengers and crew. Despite the changes, I thought the onboard service was quite good. The crew were friendly, efficient and proactive during the meal service and the catering was quite good.
What I liked:
The seats – I really like American’s Safran Cirrus seat. While not fully enclosed and private the seat is spacious and intuitively laid out. It was comfortable for lounging, dining upright. For sleeping, I like that my there’s nothing above my knees to hit when rolling over to my side. And yes, there are also personal air nozzles on this aircraft to keep me cool. –Score!
The onboard service – The crew on this flight was really on-point. They greeted us by name and were quite friendly. The meals service was quick and efficient, and they also proactively checked on us and refilled our drinks. I’m not sure if this has anything to do with the passenger load. To be fair, there were only 12 of us in business class on this flight.
The IFE – AA’s Panasonic IFE is among my favorite in the sky. The interface is intuitive and responsive. There was also plenty of media content and my favorite Voyager moving map app to keep me occupied during the 6-hour flight across the Atlantic.
The food – The catering on this flight was surprisingly very good. The starter dish tasted light and tasty. The mains we ordered were perfectly cooked, well-seasoned, and not dried out, and the fruit bowl during the pre-arrival meal was quite fresh. Good Job, AA!
What I didn’t like:
The Admirals Club in JFK – The lounge features plenty of comfortable seating while waiting for your flight, but the lack of any “real” food offering was quite disappointing, especially if you have a long layover in JFK and are looking for a nice meal during your stay. It also didn’t help that most restaurants in the terminal were closed.
It was OK…I guess:
The amenities – AA offers a business class amenity kit, Bang and Olufsen noise canceling headphones (collected 45 minutes before landing), bottled water, and a full-size pillow and duvet set. There was also a walk-up snackbar behind the galley in business class. Sadly, no pajamas or slippers were offered, but I thought the amenities were adequate for the 6-hour flight across the pond.
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