[Click above for the video review.]
What is it like to fly Qatar Airways QSuite Business Class during the pandemic? Come join me and let’s fly from Chicago to Doha aboard Qatar’s Airbus A350-1000 in comfort and style!
Qatar Airways changed aircraft on their Chicago to Doha flights from a Boeing 777-300ER to an Airbus A350-1000 outfitted with the QSuite Business Class product.
Although this wasn’t our first QSuite flight, it’s an excellent business class product, and we always look forward to flying it.
Business Class on Qatar’s new Airbus A350-1000 is laid out in a 1-2-1 configuration. Some seats face forward, while others are rear facing. The center seats can be opened-up so that a family or friends of 4, can still see each other and converse during the flight.
I was seated in 8B, a front facing window seat on the port side of the plane, while my companion was in 7A, a front facing window seat.
What I liked:
The seats were very comfortable. I was initially concerned that because of the sliding door, the QSuite might feel tight and claustrophobic, but this was not the case. The seat felt spacious and very private.
The service was excellent. Qatar Airways offers a dine-on-demand concept in business class, where you can order anything from the menu at any time during the flight. Our flight attendant Jacqueline was proactive, charming and very efficient. The crew also constantly checked if passengers needed anything during the flight.
The food was also delicious. The catering was topnotch all the food and beverages we ordered throughout the flight tasted fresh, beautifully presented, and scrumptious!
Onboard amenities were also excellent. A protective kit including mask, latex gloves, and hand sanitizer were offered to all business class passengers in addition to the Bric’s amenity kit, and pajamas. The crew offered turndown service, with a thick duvet, full-size pillowm and mattress pads were placed on the seat when you’re ready to wind down and get some sleep. The lavatories were stocked with toothbrushes, shaving kits, and bottles of moisturizers and facial mist. They were also regularly cleaned by the crew.
It was OK:
I’m really nitpicking here, but The Bric’s amenity kit is just OK, but I actually prefer the old Giorgio Armani soft pouches from before. The White Company Pajamas/slippers provided was also a nice touch, but their old business class pajamas and slippers were of better quality in my opinion.
What I didn’t like:
The horrendous wait at Chicago’s O’Hare Airport – Qatar Airways isn’t really well-known for their services on the ground-and it’s too bad because their in-flight service is amazing! That being said, we waited in line at check-in for about 45 minutes before someone helped us. The security line at was also equally long, and it was a big mess. Even with TSA pre-check, we still waited for over half an hour to get through so we didn’t have time to visit the lounge.
Qatar Airways QSuite is a superb the business class product. Probably the best we have experienced. The seats, service, amenities, and food rivals even some of the best First Class products available. Other than the snafu at Chicago airport, we had an amazing flight and arrived in Doha well-rested and well-fed.
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