[Click above for the video review.]
Aircraft: Boeing 777-300ER
Registration: G-STBH
Delivered: OCTOBER 2013
Flight Duration: 9 Hours 50 Minutes
Distance: 5,456 Miles
I usually don’t look forward to flying British Airways (BA)’s Club World Business Class, as I find the Club World seats very uncomfortable and tight, so it was a nice treat when I found out that this flight was being operated with the new Club Suite reverse herringbone configuration, which I find much more bearable for the almost 10 hour flight across the pond. I find the service and catering in business class usually pretty good on British Airways, however it appears BA is still on COVID service mode. The entire meal is served on one tray instead of in courses. As a consolation, the DO&CO catered meal was very tasty and fresh. Other than that, the typical business class amenities were offered, which made the flight rather comfortable.
What I liked:
The seats – British Airways’ new Club Suite Product is lightyears better than the existing Club World Product. The seat is very comfortable and turn into a full flat bed. All seats also feature direct aisle access with plenty of personal and storage space to keep you comfortable for the long haul flight. Each seat also features a sliding door for additional privacy.
The Friendly Crew– The in-flight service from this mixed fleet crew was warm and the flight attendants were eager to please. The crew were also polished and delivered professional service during the flight. We were offered a pre-departure beverage service, which was great.
The Catering – The catering by Do&Co was actually very good on this flight. The food tasted fresh and delicious. The chicken Supreme dish that I ordered during dinner service was delicious, and tasted fresh. The pre-arrival traditional British Breakfast dish that I had was generously portioned and equally very good.
What I didn’t like:
Abbreviated Meal Service – How I wish BA brings back its pre-pandemic meal service in courses. The entire meal on this flight was plopped on a single tray (just like in economy), unlike other carriers where they typically do their meal service in courses.
No personal air nozzles – Sadly BA did not fit their 777s with personal air nozzles, which is very unfortunate. It was hard to keep cool during the flight, as BA usually keeps their cabins rather warm in-flight.
It’s OK, I guess…
The Amenities – BA does not offer business class passengers pajamas or slippers in business class, but I liked the black mini leather pouch by The White Company London. The bedding was also very good and included a mattress pad for when you make your bed. The lavatories were also clean and nicely stocked with toiletries.
Bottom Line:
The new BA Club Suite seats are great are on par, if not slightly better than American’s reverse herringbone seats on their widebody fleet due the sliding door. The DO&CO catering from LAX was surprisingly very good and the food tasted fresh. The mixed fleet crew working this flight were friendly, charming, and efficient in delivering service throughout the flight, though I wish the meal service would be in courses. The in-flight amenities were also adequate. Now only if they had those air nozzles… 
#britishairways #ba #businessclass #lax #lhr #boeing #777 #toflytoserve #clubworld #clubsuite
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