[Click above for the video review.]
Airline: Qatar Airways
Flight Number: QR38
Class: Business Class
Aircraft: Airbus A350-900 XWB
Delivered: March 2018
Flight Duration: 6 Hours 25 Minutes
Distance: 3,091 Miles
It’s been a while since we were last on Qatar’s A350-900 configured with the QSuite. QR has halted operations of some of its A350 fleet due to airframe integrity issues, which is sad as I find the A350 one of the most comfortable rides in the air. QR’s A350-900 is currently fitted with 36 QSuite seats in business class, which is plenty comfortable for this 6-plus hour flight to Doha. The business class amenities and service from the crew onboard were excellent and consistent with our other Qatar Airways flights. My only complaint is that the in-flight catering is very limited on this flight, since this is a night flight and I guess QR anticipated that most people would rather sleep than eat.
What I liked:
The seats – For those who’ve seen my other videos, you’ll know how much I’m a big fan of the QSuite product. The seats are very comfortable for sitting, dining, and lounging. Pair that with personal air nozzles and you’ll catch some serious ZZZs in-flight. The seats are all very private as well. Right after takeoff, you can close the suite door for additional privacy.
The service – The crew that we interacted with were very charming, and eager to please. They offered us a pre-departure beverage, and loungewear before takeoff. They were also quick to respond to our requests and plated our meals beautifully.
The Onboard amenities – A protective kit including mask, latex gloves, and hand sanitizer were offered to all business class passengers in addition to the Diptyque amenity kit, and loungewear by the White Company London. The lavatories were regularly cleaned by the crew and offered toiletries like facial must and hand lotion. Disposable razors and toothbrushes were also available in the lavatories.
It was OK:
The Paul Maxence Lounge at CDG – Qatar is currently using the Paul Maxence Lounge at CDG, since their own lounge is still currently close since the beginning of the pandemic. The lounge itself is fine and offers plenty of comfortable seating. Although the food and beverage selection was pretty limited and a bit sad looking.
What I didn’t like:
The Catering – I usually marvel at Qatar’s catering, but for some reason the food selection on this flight was very limited compared to our previous flights on QR. This must be a cost-cutting move.
Qatar Airways offers an excellent business class product with the QSuite. These seats are being touted as “Super Business Class” seats, and they really are. The in-flight amenities and catering are among the best we’ve experienced in business class, and even beats some of the first class products we’ve flown in the past. The contract lounge at CDG was also pretty comfortable for a quick stay. The only real downer on this flight is the limited food selection. I hope Qatar does something to rectify this issue in the future.
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